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    Salesforce Expert

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    등록자 : 최기영 전무 21-09-15 10:15


    Salesforce Expert





    서류전형 -> 1차면접 -> 2차면접






    Job title

    Salesforce Expert for Strategic Program



    Position type

    Full-time/ consultant


    Customer offices  and FPT Software  Korea office in Seoul




    §  FPT Software Korea is a legal entity in Korea of FPT Software, a leading IT corporation in Vietnam, providing software outsourcing services for Korean companies.

    §  FPT Korea set a target which is to build a young, dynamic, and passionate team of employees to make the brand name of a Vietnamese IT enterprise to the world.


    Ø  Job description:


    *           Provide pre-sales and post-sales technical information and support to customers interested in and or planning to deploy FPT’s services

                    Offer technical, consultative, pre-sales support to Sales team including analysing customer design requirements, in offering feasibility scope assessments to customer requests, and other activities as required

                    Manage customer’s technical requirements – through support & engineering departments – from development phase to commercial release

                    Manage the RFI/RFQ process to seek all necessary technical information internally on time and present the result to the customer in conjunction with the Key Account Manager and Offshore Development/ Solution Team (in Vietnam)

                    Maintain on-going customer (technical staff) relations with active customers to encourage new development projects and appropriate updates/upgrades

                    Support pre-sales software work for demos, benchmarking, high-level customer architecture design assistance and initial environment set-up

                    Deliver technical presentations to customers, and represent FPT at regional trade shows and speaking engagements or in concert with our large customers

                    Act as a liaison between customers and FPT’s engineering & professional service departments

                    Develop, and maintain a technical knowledge base of competitive intelligence where applicable, and may create sales tools to help present our proposal and capability

                    Provide input to Marketing (incl. Product Marketing) and Sales on technical requirements to better ensure customer satisfaction

                    Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors

                    Ensure the timely and successful delivery of our solutions according to customer needs and objectives

                    Develop new business with existing clients and/or identify areas of improvement to meet sales quotas

                    Forecast and track key account metrics (E.g quarterly sales results and annual forecasts)

                    Prepare reports on account status

                    Assist with challenging client requests or issue escalations as needed

                    Help Delivery teams (Onsite in Korea and Offshore in Vietnam) in knowledge transition.

    Ø  Skill requirements:

    * University or college education with a degree or diploma in Computer Science, Electrical Engineering, or an equivalent program

                    Proven work experience as Consultant, Technical Sale, Account Manager, Key Account Manager or relevant role

                    7+ years of Salesforce consultant/ technical sales experience in Korea

                    Advanced experience with Salesforce.com configurations and background in CRM process design and implementations

                    Ability to demonstrate experience and understanding of overall SFDC architecture and platform

                    Experience with other CRM software, such as Siebel, Clarify, Vantive, Peoplesoft, and NetSuite

                    Strong communication skills in English including verbal, written, presentation and interpersonal (any additional language would be ideal)

                    Must be comfortable working in all technical sales media, including delivering presentations to customers from Project Development to executive and C-level

                    High degree of motivation, commitment, flexibility and self-responsibility

                    Passionate with technologies and Digital Transformation

                    Excellent listening, negotiation and presentation abilities

                    Strong knowledge and execution of continuous delivery and development practices (ASPICE, Agile, Scrum, …)

                    Client-focused with the ability to influence others to achieve results

                    Frequent travel may be required.



    ·         Work with world class customers in Korea on impactful projects

    ·         Compensation package is as competitive as local Korean companies.

    o    Retirement pays.

    o    Bonus

    ·         Insurance and health care.

    ·         Summer leave

    ·         Annual leave holiday following Korean labor law.