Salesforce Expert
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기본정보
Salesforce Expert | |||
경력직 | ~ | ||
무관 | 무관 | ||
서류전형 -> 1차면접 -> 2차면접 | |||
2021-09-15 | 채용시 |
상세정보
본문JOB DESCRIPTION
§ FPT Software Korea is a legal entity in Korea of FPT Software, a leading IT corporation in Vietnam, providing software outsourcing services for Korean companies. § FPT Korea set a target which is to build a young, dynamic, and passionate team of employees to make the brand name of a Vietnamese IT enterprise to the world.
Ø Job description:
* Provide pre-sales and post-sales technical information and support to customers interested in and or planning to deploy FPT’s services • Offer technical, consultative, pre-sales support to Sales team including analysing customer design requirements, in offering feasibility scope assessments to customer requests, and other activities as required • Manage customer’s technical requirements – through support & engineering departments – from development phase to commercial release • Manage the RFI/RFQ process to seek all necessary technical information internally on time and present the result to the customer in conjunction with the Key Account Manager and Offshore Development/ Solution Team (in Vietnam) • Maintain on-going customer (technical staff) relations with active customers to encourage new development projects and appropriate updates/upgrades • Support pre-sales software work for demos, benchmarking, high-level customer architecture design assistance and initial environment set-up • Deliver technical presentations to customers, and represent FPT at regional trade shows and speaking engagements or in concert with our large customers • Act as a liaison between customers and FPT’s engineering & professional service departments • Develop, and maintain a technical knowledge base of competitive intelligence where applicable, and may create sales tools to help present our proposal and capability • Provide input to Marketing (incl. Product Marketing) and Sales on technical requirements to better ensure customer satisfaction • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors • Ensure the timely and successful delivery of our solutions according to customer needs and objectives • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas • Forecast and track key account metrics (E.g quarterly sales results and annual forecasts) • Prepare reports on account status • Assist with challenging client requests or issue escalations as needed • Help Delivery teams (Onsite in Korea and Offshore in Vietnam) in knowledge transition. Ø Skill requirements:
* University or college education with a degree or diploma in Computer Science, Electrical Engineering, or an equivalent program • Proven work experience as Consultant, Technical Sale, Account Manager, Key Account Manager or relevant role • 7+ years of Salesforce consultant/ technical sales experience in Korea • Advanced experience with Salesforce.com configurations and background in CRM process design and implementations • Ability to demonstrate experience and understanding of overall SFDC architecture and platform • Experience with other CRM software, such as Siebel, Clarify, Vantive, Peoplesoft, and NetSuite • Strong communication skills in English including verbal, written, presentation and interpersonal (any additional language would be ideal) • Must be comfortable working in all technical sales media, including delivering presentations to customers from Project Development to executive and C-level • High degree of motivation, commitment, flexibility and self-responsibility • Passionate with technologies and Digital Transformation • Excellent listening, negotiation and presentation abilities • Strong knowledge and execution of continuous delivery and development practices (ASPICE, Agile, Scrum, …) • Client-focused with the ability to influence others to achieve results • Frequent travel may be required.
Benefit:
· Work with world class customers in Korea on impactful projects · Compensation package is as competitive as local Korean companies. o Retirement pays. o Bonus · Insurance and health care. · Summer leave · Annual leave holiday following Korean labor law. |